Messages — unified communication center from all social networks
No more missed messages
The Messages module combines all dialogues and comments from supported social networks Instagram, Facebook, VK and OK in one window. Reply faster, control communication quality and work as a team without chaos.
Main module features
Unified inbox for all social networks
Receive messages and comments from:
VKontakte
Odnoklassniki
Everything is displayed in one interface — convenient and without switching between accounts.
Labels and categories for messages
Organize communications by topic:
Sales
Support
Frequently asked questions
Important clients
New requests
No lost messages — every dialogue becomes part of the structure.
Quick replies and templates
Create ready phrases and templates for popular requests.
Team replies faster, and responses remain uniform and professional.
Notifications in Telegram and email
Receive notifications about important messages where it's convenient for you.
No need to constantly monitor the interface — the system will notify you about new requests.
Message statistics
Track:
Average response time
Reaction speed
Load by hours
Number of dialogues
Team activity
The tool is ideal for companies and agencies that want to improve service quality.
SMM Team helped us save time, improve content plan and increase audience engagement.
Team work organization
Control all communications in one place
Quick response to customer questions
Features necessary for productive work
Reply directly from comment
Don't switch to other windows — reply to user directly from comment in unified inbox.
Save time switching between tabs and apps — everything in one place.
Correspondence history and precise filters
View all previous communication with client. Filter dialogues by:
Social networks
Labels
Status
Date
Team member
One window — full control.
Tasks for dialogue with user
Turn complex message into task:
Add responsible person
Deadline
Labels
Subtasks
Comments
No work will be lost — everything is linked to specific dialogue.
Notes inside dialogue
Leave internal comments for team:
Tips
Important details
Notes
Agreements
Client won't see them — only your team.
Supported social networks
VKontakte
Odnoklassniki
Benefits for business and teams
All communications in one place
No switching between social networks and tabs.
Quick reaction to customer requests
Increases trust and improves service quality.
Team work organization
Labels, tasks, notes, action history — everything is transparent and clear.